FAQs

We offer a curated selection of beauty, skincare, wellness, health devices, and stylish accessories—all designed to help you look good, feel better, and live your best life.

Yes! All our products are 100% authentic, sourced from trusted brands and vendors. We prioritize quality, safety, and customer satisfaction.

Simply browse the website, add your desired items to cart, and proceed to checkout. Follow the steps to enter your details and choose a payment method.

We accept debit/credit cards, bank transfers, and in some locations, pay-on-delivery. Your payment information is always secure.

Delivery typically takes:

• 1–3 working days within Lagos

• 2–5 working days for major cities

• 3–7 working days for other areas

You’ll receive a tracking number once your order is shipped.

Yes, we deliver anywhere in Nigeria through reliable logistics partners.

Absolutely. Once your order is shipped, we’ll send you tracking info via email or WhatsApp so you can follow your delivery in real-time.

Yes. If you receive a damaged or incorrect item, contact us within 24–48 hours of delivery. Please keep the item unused and in its original packaging.

You can reach us via:

• WhatsApp: (+234) 9139027917

• Email: sales@shakaraplug.com.ng

• Phone: (+234) 9139027917

We’re always happy to assist you before, during, or after your purchase.

Yes! Reach out to us and let us know your skin concerns or wellness goals—we’ll recommend products tailored to your needs.