Privacy Policy

At Shakara Plug, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.shakaraplug.com.ng.

1. Information We Collect

When you browse or shop with us, we may collect the following types of information:

• Personal Information: Name, phone number, email address, shipping/billing address.

• Payment Details: Processed securely through trusted third-party payment providers.

• Order Information: Items purchased, order history, and preferences.

• Usage Data: IP address, device type, browser info, and pages you visit (used for analytics and site improvement).

2. How We Use Your Information

We use the data we collect to:

• Process and fulfill your orders

• Communicate order updates, promos, and offers

• Provide customer support

• Improve website experience and product offerings

• Send newsletters or marketing emails (you can opt out anytime)

3. How We Protect Your Data

Your data is protected using secure servers and encryption tools. We do not sell, rent, or share your personal information with third parties—except when required for services like payment processing, shipping, or legal compliance.

4. Third-Party Services

We may work with trusted partners (e.g., payment gateways, delivery companies) who help us serve you better. These partners only access your data to perform necessary tasks and must protect it in line with this policy.

5. Cookies

Our website uses cookies to personalize your experience and analyze traffic. Cookies help us remember your preferences and improve our site. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Opt out of marketing emails or communications

• Request deletion of your account or data (where legally allowed)

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the site means you accept the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:

📧 Email: info@shakaraplug.com.ng
📞 Phone/WhatsApp: (+234) 9139027917